FREQUENTLY ASKED QUESTIONS
Where are Tru Earth Eco-Strips manufactured?
Does Tru Earth Sell Other Products?
If I don't like the product how do I return it.
I can't complete the checkout process. What's going on?
Is there a time commitment to the subscription? How hard is it to cancel?
I'm a customer but I haven't logged in before. What is my login and password?
When I buy something from my country, but have it shipped to a family member or friend in another country, what currency will you charge?
Delivery & Shipping
Is it possible to get less frequent deliveries? We only need one package every two to three months?
I need more than 32 loads per month. Can I get a larger shipment?
How much is shipping and handling?
How long will it take to receive my shipment?
Will there be taxes on my order?
What about customs and importing fees?
How To Use
How do I use Tru Earth Eco-Strips?
Where do I place the Tru Earth strip in my front-load High Efficiency (HE) washing machine?
How many strips of Tru Earth should I use?
About the Product
Why doesn’t Tru Earth produce many suds?
Is Tru Earth good to use on natural wool?
Is Tru Earth good to use on natural silk?
Is Tru Earth good to use on cloth diapers?
Is Tru Earth good to use on technical sports clothes that contain special synthetic moisture-wicking fabric?
What is the shelf life of Tru Earth?
Is Tru Earth laundry detergent a vegan product?
Are Tru Earth Eco-Strips septic safe?